Return/Refund Policy

For any reason, if you are not satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. Returns or exchanges must be made within 30 days from the purchase date. Returned or exchanged products must be in the original unused condition. Note: Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

How To Return An Item
1. Please email the DMRF at dystonia@dystonia-foundation.org to request a refund. Refund will be processed when returned item is received.
2. Mail your returned item to:

Attn: Merchandise Return
Dystonia Medical Research Foundation
One East Wacker Drive, Suite 1730
Chicago, IL 60601-1905
3. Include in your package a signed letter stating the reason for your return.

Payment Policy
Accepted Methods of Payment:
Credit Card: Visa, Master Card, American Express, and Discover
Check/Money Order
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
Mailing Address For Check/Money Order
Attn: Merchandise Order
Dystonia Medical Research Foundation
One East Wacker Drive, Suite 1730
Chicago, IL 60601-1905

Shipping Policy
All orders are shipped within 48 hours Monday - Friday 8:30 am – 4:30 pm
We use the following carriers to deliver our orders: USPS and UPS

Contact Information
Dystonia Medical Research Foundation
One East Wacker Drive, Suite 1730
Chicago, IL 60601-1905
Toll Free: 800-377-3978
Main: 312-755-0198
Fax: 312-803-0138
dystonia@dystonia-foundation.org

Accelerating Research & Inspiring Hope

The Dystonia Medical Research Foundation (DMRF) has served the dystonia community since 1976. Join us in our global effort to find a cure.